Founding batches, November and December 2026: half price on the PCOS Reset Cohort. See the cohort →
Founding batches, November and December 2026: half price on the PCOS Reset Cohort. See the cohort →
Policies
Last updated: 7 October 2026
When you can get your money back from Femwise Health for programs, the club, guides, the 28-day challenge and talks, and how refunds are paid.
If your doctor says in week 1 that a program isn't right for you, you get every rupee back. If something we sell doesn't work or isn't as described, we fix it or refund you.
What you bought
Full refund if
No refund once
A 12-week program
You cancel before your first consult, or your doctor decides at the week-1 consult that the program isn't right for you
Your 12 weeks have ended. If you stop earlier for another reason, we refund the weeks you haven't started, less the consults and calls already held, or you can pause instead
Maintenance club
You cancel before your next payment date (that payment is never taken), or we remove you for breaking the community rules (we refund the unused part of that month)
A month has started; you keep access until it ends
Food guide, tracker or bundle
A file doesn't work and we can't fix it within three working days, or you paid twice by mistake
The file has been delivered and works
28-day challenge
You cancel by the end of the day before your challenge starts
Your challenge has started
A talk
You cancel at least seven days before the session
Within seven days, we reschedule once at no cost instead
In week 1, your partner doctor checks that the program suits you. If your doctor decides it doesn't, we refund you in full. If you stop later for another reason, we refund the weeks you haven't started, less the consults and calls you've already had. Or you can pause once for up to four weeks for illness, exams or a family emergency, or, in your first two weeks, move from the cohort to one-to-one care by paying the difference.
If we cancel or postpone a batch, a challenge or a talk, or can't deliver what we promised, you choose between a full refund and a new date.
We refund to the account or card you paid with, within seven working days of approving the refund. Your bank may take a few more days to show it.
Email care@femwisehealth.com or WhatsApp us with your order number and the reason. We acknowledge every request within 48 hours.
If a payment failed but money left your account, your bank returns it automatically, usually within a few working days. If you paid twice for the same thing, we refund the extra payment in full.
